We are a leading provider of outsourcing, IT, consulting and technology services, and one of the largest employers in the service sector in Poland. Our Łódź branch is the largest branch of Infosys Limited outside India - a giant on the international market of modern business services. We operate on the basis of Business Process Management (BPM), thanks to which we actively respond to the needs of customers in a dynamically changing market.
We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.
We employ 2,300 highly qualified specialists from 64 countries to provide daily services to over 27 clients in 28 languages. The main areas of specialization of our center include: tax services, business data management, financial, accounting and purchasing services, business transformations, handling logistics processes and risk management.
We work with leading representatives of various sectors of the world economy, incl. FMCG, mining, manufacturing, automotive, insurance, financial and technology companies.
You can expect from us:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use English language on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid mode (2 work days from the office per week)
Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback
Infosys Poland sp. z. o. o. Lodz
We are looking for a candidate with:
- English a minimum C1 level (essential for client communication)
- Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)
- 2 years of experience in F&A OTC area
- Customer orientation and proactive approach
- Communication skills
- University degrees will be an asset
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Working hours: 9-17(10-18)
Your key activities:
- Telephone contact in English (responding to phone calls, e-mails, and queries from the clients)
- Working closely with Sales to manage customer relationships
- Managing invoice disputes with customers
- Matching incoming payments to invoices
- Posting receipts accurately in the system
- Investigating and resolving unapplied or short payments
- Execute direct debit process
- Tracking outstanding balances and ageing (AR ageing reports)
- Regularly update the team leader around developments and progress of relevant operational issues
- Control risk in the order pipeline by collaborating with sales on blocked orders, prioritizing collections to enable release, and ensuring all decisions comply with credit policy while balancing business needs and financial risk.
CV
Umowa o pracę
Infosys Poland Sp. z o.o.
- Płatna: Tak
- Stanowisko: Specjalista (mid/regular)
- Miejscowość: Łódź
- https://www.infosysbpm.com/poland.html
- ul. Pomorska 106 A
- 91-402 Łódź
- +48 42 278 15 00