We are a leading provider of outsourcing, IT, consulting and technology services, and one of the largest employers in the service sector in Poland. Our Łódź branch is the largest branch of Infosys Limited outside India - a giant on the international market of modern business services. We operate on the basis of Business Process Management (BPM), thanks to which we actively respond to the needs of customers in a dynamically changing market.
We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.
We employ 2,300 highly qualified specialists from 64 countries to provide daily services to over 27 clients in 28 languages. The main areas of specialization of our center include: tax services, business data management, financial, accounting and purchasing services, business transformations, handling logistics processes and risk management.
We work with leading representatives of various sectors of the world economy, incl. FMCG, mining, manufacturing, automotive, insurance, financial and technology companies.
You can expect from us:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use German language on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid mode (2 work days from the office per week)
Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback
Infosys Poland sp. z. o. o. Lodz
We are looking for a candidate with:
- English and German at a minimum B2 level (essential for client communication)
- 2 year of experience in accounting, preferably in the cash application process
- Finance/Accounting degree or completion of relevant accounting courses
- Strong analytical skills
- High customer orientation and a proactive approach
- Ability to understand both the broader context and detailed data aspects
- Strong focus on identifying areas for improvement
- Good team player
-
Customer-oriented mindset combined with initiative and accountability
Your key activities:
- Performing cash application, account maintenance, refunds, reconciliations, reporting, and follow up on open items (on account process)
- Handling telephone and written communication with German-speaking clients (phone calls, e-mails, and customer inquiries)
- Identifying process gaps and proposing improvement opportunities
- Ensuring effective communication and maintaining professional relationships with customers, suppliers, and internal teams
- Preparing and updating Standard Operating Procedures (SOPs)
- Achieving business targets (Service Level Agreements) as well as individual performance goals
CV
Umowa o pracę
Infosys Poland Sp. z o.o.
- Płatna: Tak
- Stanowisko: Specjalista (mid/regular)
- Miejscowość: Łódź
- https://www.infosysbpm.com/poland.html
- ul. Pomorska 106 A
- 91-402 Łódź
- +48 42 278 15 00