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OTC Collection Specialist with English
Offer expiration date: 2024-10-29

We are a leading provider of outsourcing, IT, consulting and technology services, and one of the largest employers in the service sector in Poland. Our Łódź branch is the largest branch of Infosys Limited outside India - a giant on the international market of modern business services. We operate on the basis of Business Process Management (BPM), thanks to which we actively respond to the needs of customers in a dynamically changing market.

We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków. 

We employ 2,300 highly qualified specialists from 64 countries to provide daily services to over 27 clients in 28 languages. The main areas of specialization of our center include: tax services, business data management, financial, accounting and purchasing services, business transformations, handling logistics processes and risk management.

We work with leading representatives of various sectors of the world economy, incl. FMCG, mining, manufacturing, automotive, insurance, financial and technology companies.

We Offer:

We offer to the candidates:

  • Internal training program
  • Positive atmosphere
  • Opportunity to take part in international projects and gain experience in various processes
  • Set of social benefits to choose from
  • Opportunity to develop your career
  • Hybrid work (2 days from the office in Lodz) 
Task range:

Infosys Poland Sp. z. o. o. Lodz

Requirements:

  • English on B2/C1 level
  • Higher education (e.g. accounting/finance would be an asset)
  • Around 2 years’ experience in OtC domain - preferably collection
  • Multitasking and eagerness to learn and develop
  • Excellent analytical skills
  • Strong customer orientation
  • Problem solving and judgement skills  

Responsibilities:

  • Manage collection activities in English language
  • Responsible for managing and collection all the outstanding accounts receivables.
  • Contact clients and discuss their overdue payments.
  • Prepare and present reports on collection activities and progress.
  • Initiating written/verbal communication to collect money.
  • Building relationship with external customers
  • Maintaining and reconcile AR accounts.
  • Collaboration with client, customers other departments 
Documents needed for the application:

CV

Permanent employment

Infosys Poland Sp. z o.o.

  • PaidYes
  • Company PositionRegular Specialist
  • CityŁódź
Contact :

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